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Customer service

Shipping & Delivery

All our products are shipped as registered mail with top-class services. Delivery times vary depending on the destination.

- North American and European orders will usually be delivered within 7-10 business days. All other orders will be delivered within 10-15 business days after the shipping date.

Privacy & Security

Your personal information is secure and protected. Each user registration, user login, checkout and payment is encrypted with Secure Sockets Layer (SSL) technology, a protocol that successfully protects your information.

MyKidsFlashcards will only use your customer data for the necessary processing of your order. Your data will not be transferred, rented out or sold to third parties.

Returns & Replacements

All products are inspected before shipment. Should a product arrive damaged, please email us as soon as possible and within 3 days of receipt. Damaged products will be replaced. In the case of damaged goods, the customer should notify Customer Support always in writing (by e-mail), including a photograph of the damaged product to allow us to investigate the damage and follow-up with our courier service.


In order to guard against misunderstandings, we allow you to see each individual image before ever purchasing a set. Do to the nature of flashcards, we cannot accept any returns when seals are damaged or tags are removed by the customer. We believe all potential customers will have a clear concept of our teaching aids before purchase.


MyKidsFlashcards offers a discount to customers who want to purchase more than a single flashcard set. During the checkout process the discount will be automatically deducted from your basket total.



All materials, pictures and content on are copyright protected.  Copying any of the material, pictures or content from this site or any other Yo-Yee Education websites is prohibited, unless permission is granted. Using any pictures or materials from this website without permission, in published or unpublished format, is also prohibited and can result in prosecution. See below for copyright details.  

Copyright ©  byYo-Yee Education. All rights reserved.

The content that MyKidsFlashcards provides on their websites, including, but not limited to, text, graphics, designs and images is owned by Yo-Yee Education and is protected by international copyright law. Yo-Yee Education is the sole owner of all materials and content on all Yo-Yee websites and partner websites. Unpermitted copying of any of the content on any of our websites could lead to copyright infringement.